Documenting what has been done is equally as important to the client as addressing the issue.
**These reports can be made available in their complete (but de-identified) state, for anyone who is interested in better understanding the level of reporting that is available
What makes Barnstorm Quality Consulting, LLC stand out from others is the quality of documentation.
We strive to educated the client and to leave the site with detailed instruction that explain how to continue to maintain any new centerline targets that have been reached.
The first report is a review of work done on site and then recommendations about what next steps to take:
The next report (below) was a report done at a site outside the USA. This client worked with us for a week. At the end of the week this report was given to the client, so that they would know what steps to take, as each new grade appeared on the schedule.
This allowed the client to bring all material grade recipes up to the same new centerline state as the recipes that had been improved during the visit to site.
Problem diagnosis and detailed instructions, that focus on root cause of issues
Plastic (acrylic) process with poor camera signal
The next report demonstrates how a poorly installed LED (following an on-site replacement) caused the camera signal to be seriously impacted. This system was no longer performing at a level close to being acceptable.
Because of the demand for volume off this asset, it was not possible to take machine downtime to correct the issue. This report served to guide the people who would repair the issue with a detailed roadmap to understand and resolve the issue
Site Service Visit Report
The report below is a detailed evaluation of a system that had been neglected for some time. It outlines the components and the effort that will be required to get the system back to an acceptable level of performance.
This is a good example of how a system issue may take several site visits before it is resolved.
Sometimes an extended time on site may be required and sometimes multiple visits may be required. This will be a function of both the urgency of the issue and how production schedules will allow work to be completed. (for example, if a system has an issue with two sided coating, but only one sided coating is being produced for the next month, it makes sense to return to site in a month.
If production can accommodate running a full range of grades for a given machine, over a two or three week window, then an extended period on-site would be the better approach.
